Unfortunately, I was unable to get my car started. I called Roadside Assistance for a tow. They assigned my tow to Always Towing. I was truly impressed with the service I received. Dennis was on time, very professional and very friendly. He handled my car with such care. He got me and my car to dealership within 30 minutes. I was so appreciative. Dennis made a stressful experience not so stressful. Always Towing has a very good employee in Dennis.
We had to get a tow on Valentines day night at like around 10pm. We called another place and they hung up on us twice. So we called this one. The lady on the phone was so nice to us. The driver Chris arrived shortly after we called she got us hooked up and loaded fast. She was very respectful and awesome to talk to highly recommended them. The price was more then fair!!! I'd use them again for sure!
Had an issue with a rear tire, first company refused to tow my car. Always Towing showed up in a very timely manner, great personality and reassurance. They called when my vehicle was dropped off. Excellent service via phone and in person!! Highly recommend!
Came on time and started my vehicle. Amazing customer service
Your dispatcher did an awesome job of telling me that you no longer transport vehicles and haven't for a long time. She was super nice.
I was stuck in the side of 271 with an absolutely shredded tire. I got the car jacked, but I couldn't get the lug nuts off the tire. So, I called several roadside assistance/towing companies, and nobody even picked up the phone. Finally, I called Always Towing and they were great. Someone was there to help me within 15 minutes. He was able to get my spare on, and I was on my way. Very reasonable prices too. Can't recommend enough!
Had a tree fall on my car during recent storms outside of Cleveland and Always Towing was outstanding. Cameron was incredibly kind, very professional, and was happy to answer all of my questions. He made sure both myself and my car were safe and taken care of. Would recommend this company without reservation. Thank you Cameron, you were the absolute best!
Great service & the towtruck driver Bryan was very friendly & made my stressful situation much better. Comfortable & pleasant ride home.
Amazing service. Dude came out at the end of his shift and even acknowledged that he was taking on another call afterward, despite not being required to. Winched me out of a ditch quickly. Easy to work with.
Driver was on time and very friendly, I have a lowered 2005 Acura Rsx and they got it on and off the bed with no problems. Made today go a lot more smooth for me.
Transmission decided to grenade itself today. Went thru insurance and got Always Towing to come up and hook up the car. Super grateful they only have flatbeds dispatched being that i have a lowered car and for sorry if i get this spelling wrong but shoutout Jerry the driver. Got there 30mins before the estimated time, hooked up and on we went. Great atmosphere, good upbeat attitude, awesome conversation. Definitely a postive during the circumstances. -Mason that designer guy 🤙🏼
Came within the one hour I was quoted and Ernie did a great job getting our Hybrid started and waited until he was sure the vehicle could move out of the garage and was charging properly.
Great service!
My insurance company dispatched Always Towing out. I'm sorry that I didn't get the young man's name, he was on time friendly and quick. I would use them again.
My insurance company dispatched one company. Showed up and then left without changing the tire. Insurance company then dispatched Always Towing who was on time and changed the tire within 10 minutes. Cheerful attitude and no hassles as I was given by the first company. Thank you Always Towing.
Jim was really on top of things appreciated his help
The driver showed up on time knew exactly where to take the car to for repair. He had the car loaded in 10 minutes all great.
Dec 22 daughters car in a ditch on 480 my roadside towing company came and looked at the car and left then I called interstate they made an attempt to get car and was successful. There the best from the time I called till the job was complete
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